Delivery and Returns
Pre-orders will be dispatched on or after 8th October 2018.
- 2-3 working days
- Fully tracked
Collection from 2018 HydroGarden Weston Beach Race
- Collection from the HydroGarden Stand
- Open 19th-21st October, between 9am and 6pm
- When opting for collection, you recognise and accept that you must purchase a 2018 HydroGarden Weston Beach Race ticket to access the HydroGarden stand on the 20th and 21st The HydroGarden stand is open to all on the 19th October, free of charge.
Payment for your pre-order will be processed at time of order, you reserve the right to cancel your order within 14 days of receipt of goods. Products must be returned in their original packaging with labels intact. Refunds will be processed within 14 days. All products are covered by a 6-month guarantee, if you experience a fault with your merchandise it can be returned for a full refund, your statutory rights are not affected.
Before returning your order, you will need to obtain a returns code:
- Email firstname.lastname@example.org stating:
- Order number
- Reason for return
- Wait to receive a returns code, please allow 48 hours
- Pack up your order, ensuring original packaging/labels are intact, include your returns code.
- Send parcel to: Weston Merch, C/O HydroGarden, 2 Progress Way, Binley Industrial Estate, Coventry, CV3 2NT
- We will email once we have received, your parcel
- Your refund will be processed within 14 days
We cannot take responsibility for items damaged or lost in the return transit, for peace of mind, we recommended that you send parcels recorded delivery.